Indegene: Grants Operations Implementation & Strategic Projects Manager (US or Canada)

Indegene is hiring a Grants Operations Implementation & Strategic Projects Manager to lead grants management initiatives, system implementations, and strategic projects across Medical Affairs funding programs. The role drives process optimization, governance, change management, and cross-functional delivery throughout the funding lifecycle.

Responsibilities:

• Lead implementation of grants management systems, enhancements, and operational infrastructure
• Serve as project manager for grants platform transitions, including CyberGrants implementation and related workstreams
• Coordinate system testing, user acceptance testing (UAT), issue resolution, and deployment activities
• Develop implementation plans, timelines, milestones, and project governance structures
• Partner with vendors and internal stakeholders to ensure successful delivery of project objectives
• Support development of training materials, SOPs, work instructions, and user guides
• Lead cross-functional strategic initiatives impacting Medical Affairs funding operations
• Develop and manage project plans, risk registers, decision logs, and executive-level status reports
• Facilitate alignment between Medical Affairs, Compliance, Legal, Finance, Procurement, IT, and external partners
• Identify dependencies, risks, and mitigation plans across complex projects
• Ensure projects remain on schedule, within scope, and aligned with business objectives
• Assess current-state grants processes and identify opportunities for simplification and automation
• Design future-state workflows and governance models
• Implement process improvements that enhance efficiency, transparency, compliance, and user experience
• Develop metrics and KPIs to measure operational effectiveness and project success
• Support continuous improvement initiatives across grants operations
• Ensure all initiatives comply with Medical Affairs, Compliance, Legal, and Finance requirements
• Support development and implementation of grants governance frameworks
• Maintain audit-ready project documentation
• Coordinate approval processes, stakeholder reviews, and governance committee activities
• Support inspection readiness and documentation requirements
• Develop stakeholder engagement and communication plans for major initiatives
• Drive adoption of new systems, processes, and operating models
• Lead stakeholder meetings, workshops, and training sessions
• Build strong relationships across functional teams to facilitate project execution
• Provide regular updates to senior leadership regarding project status, risks, and decisions
• Develop project dashboards and implementation metrics
• Track project milestones, adoption measures, system performance, and operational outcomes
• Prepare presentations and executive summaries for leadership review
• Analyze operational data to support decision making and identify improvement opportunities

Requirements:

• Bachelor's degree required
• 5+ years of experience in project management, grants operations, business operations, Medical Affairs, healthcare, pharmaceutical, biotechnology, or related fields
• Demonstrated experience managing complex cross-functional projects
• Strong understanding of project management methodologies and change management principles
• Excellent organizational, analytical, and problem-solving skills
• Strong written, verbal, and executive communication skills
• Advanced proficiency with Microsoft Office Suite, including Excel, PowerPoint, SharePoint, and Teams
• Experience implementing grants management systems, funding platforms, or enterprise software solutions
• Experience with CyberGrants, SteepRock, SAP, Ariba, Smartsheet, Salesforce, or related systems
• Knowledge of medical education grants, research grants, sponsorships, and healthcare compliance requirements
• Experience with business process mapping, workflow design, and operational transformation
• PMP, Lean Six Sigma, or related project management certification