Sales Development Representative

Kenko provides marketing and booking services for fitness and wellness studios. The Sales Development Representative generates business opportunities by prospecting and qualifying studio owners, setting meetings for Account Executives, and building local awareness through referrals, partnerships, and events.

Responsibilities:

• Connect with prospects: Research and break into cold accounts using a creative mix of outreach—cold calls, personalized emails, social media (e.g., Instagram, Facebook), referrals and on-site visits
• Qualify and prioritize leads: Understand each prospect’s business, needs, pains, timeline and decision-making process to determine fit
• Schedule high-quality demos: Set up meetings between qualified prospects and Account Executives, confirmation process and ensuring smooth handoffs
• Become a Kenko and industry evangelist: Understand the Kenko offering, benefits and impact for quality conversations leading to compelling reasons for a meeting
• Meet & Exceed Goals: Consistently hit (and surpass) daily, weekly, and monthly KPIs that drive Kenko’s growth
• Build Local Presence: Represent Kenko at events, networking meetups, and community programs to increase visibility and generate leads
• Maintain Data Hygiene: Keep accurate records of outreach, lead status, and interactions in Hubspot

Requirements:

• Has some experience in sales, ideally in SMB sales selling to fitness studios, restaurants or small businesses
• Experience working in a fitness studio and understanding of studio software
• A self-starter mindset with the drive to create your own momentum using phone, email, social and creative outreach
• Easily connect with people, able to articulate ideas clearly both in written and verbal communications along with building rapport
• Able to tell compelling stories and handle objections with confidence
• You handle rejection well and treat it as fuel to improve
• Someone who doesn't shy away from the challenge of persistence and knows that each conversation, whether immediate or down the road, brings you closer to making a real impact
• You can manage multiple priorities—whether it's tracking leads, emails, calls, or social outreach—and you're resourceful in problem-solving to meet business needs
• You'll keep your work updated in hubspot and our sales software tools
• You seek feedback and are always looking to get better
• Familiarity with Hubspot, Nooks (or parallel dialer), Instagram and Facebook
• Recruiting and real estate experience are also particularly relevant business
• bonus if you've used Mindbody, Wellnessliving, Marianatek, Arketa, Walla or Momence
• BA/BS degree