AI Integration & Automation Lead

LightFire Group is hiring an AI Integration & Automation Lead to connect AI tools and large language models with business systems across the organization and its affiliated businesses. The role designs and maintains AI-powered automations and API integrations, delivers leadership reporting, and trains teams to use new tools.

Responsibilities:

• Identify manual, repetitive processes across the organization and its affiliated businesses, and design AI-powered automations to replace them
• Integrate LLMs into existing systems and workflows: order tagging and routing, purchase orders, invoicing, reconciliations, customer and account follow-ups, document and data extraction, email drafting and product content
• Build AI features that help leadership run the business, such as report summaries, anomaly alerts and plain-language answers from company data
• Use AI coding tools to build and maintain automations, reviewing all AI-generated code before it goes live
• Put controls on AI output: validate figures against source data, require human approval for customer-facing or irreversible actions, and keep health or cessation claims out of product content
• Protect customer and company data used with AI tools, and monitor AI usage costs to keep them within budget
• Evaluate new AI tools and models and recommend what is worth adopting
• Build and maintain API integrations between the ecommerce platform, warehouse management system, shipping carriers and 3PLs, accounting, banking, email and analytics platforms
• Keep data in sync between systems and flag mismatches in inventory, orders, payments and invoices
• Set up webhooks, scheduled jobs and alerts so integrations run reliably, and fix issues when they break
• Manage API credentials securely and document each integration
• Support the systems of our other businesses and divisions, adapting integrations and automations to each one's tools and needs, and reusing what works across the group
• Deliver leadership dashboards for sales and margin by channel, cash, inventory and purchasing, and B2B account activity
• Use AI to turn data into clear summaries and recommendations that managers can act on
• Meet with each business and department across the team to understand their work and prioritize automation by business value
• Train team on new tools and write simple user guides
• Report progress to leadership weekly: completed, in progress, risks and blockers
• Other duties as assigned