We are transforming our end-to-end Opportunity-to-Cash process, replacing fragmented tools and manual workarounds with a single automated flow. As part of this, Salesforce CPQ and Billing are moving to Salesforce ARM (Revenue Cloud Advanced). Data must migrate from the legacy model, and reporting on our data platform must continue without interruption.
Application teams own the migration within their own systems, while our Data Team coordinates the strategy across them. As a Business Analyst, you will be the Data Team's functional lead, ensuring that the right decisions are surfaced, made, documented, and understood by every affected team before cutover. This is a coordination and documentation role; it does not involve executing the migration or building data pipelines.
What you will doYou will work across the following business areas and their systems: customer accounts (Salesforce); product catalog and pricing (Informatica Product 360); quotes and renewals (Salesforce ARM, replacing CPQ); contracts (Ironclad, DocuSign); orders, billing, and usage (Salesforce ARM, CCP, Metronome); entitlements (CPDS); invoicing and receivables (Esker, Microsoft Dynamics 365); revenue recognition (RevPro); services projects (Certinia); and data and reporting (our data platform). The three analysts will share these areas, with assignments made at onboarding.
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