Strong expertise in enterprise desktop technologies for both Windows and macOS environments.
Hands-on experience with endpoint management tools such as Microsoft Intune, Jamf Pro.
Proficient in application packaging tools like Patch My PC, Microsoft Win32 Content Prep Tool, AutoPkg, Packages.app, and Installomator.
Familiar with security platforms such as Rapid7 and CrowdStrike.
Basic scripting skills in PowerShell and shell (bash, zsh) for automation and system configuration.
Understanding of managing virtual desktop infrastructures like Microsoft CloudPC, AWS Workspaces and Google Cloud Platform (Google Cloud Platform).
Excellent communication skills with the ability to clearly convey technical information.
Strong analytical and problem-solving abilities to resolve complex technical issues efficiently

Desktop Support Engineer

Key skills