Provider Partner Manager

About the Company: Radial is a pioneer in brain medicine focused on expanding access to innovative, evidence-based treatments for individuals living with complex mental health conditions. Our services include Transcranial Magnetic Stimulation (TMS), SPRAVATO® (esketamine), PRISM for PTSD, and other advanced and at-home treatment technologies.

In 2026, Radial entered an exciting new chapter by bringing Mindful Health Solutions into the organization. Mindful Health Solutions is a leading interventional psychiatry provider with expertise in TMS, SPRAVATO® (esketamine), IV ketamine therapy, medication management, and other emerging psychiatric treatments. Together, Radial and Mindful Health Solutions are bringing complementary expertise, technology, and clinical resources together with a shared mission to expand access to innovative mental health care.

Today, our growing network includes 27 clinics and more than 100 clinicians dedicated to providing advanced psychiatric treatments. As part of the Radial organization, employees have the opportunity to join a rapidly evolving company at the forefront of brain medicine and interventional psychiatry.

This is an exciting time to join our team as we expand our reach, strengthen our capabilities, and work toward transforming the way complex mental health conditions are treated.

Come join Radial and help build the future of brain medicine and interventional psychiatry!

Provider Partner Manager

About the role: The Provider Parnter Manager is responsible for growing existing and building new physician referral relationships in the surrounding areas of a designated clinic and practice(s) and collaborating and implementing operations initiatives designed to enhance the profile and reputation of the practice in the community. In the role you will spend significant time in the field meeting with referring providers, attending networking events, participating in community outreach, and leading patient-focused educational events. This individual will develop strategic outreach plans based on referral trends and market insights, track relationship activity in the CRM, and collaborate closely with clinic operations, marketing, and leadership to support growth initiatives.

Benefits:

• Comprehensive medical, dental, vision insurance
• 401(k)
• Paid Time Off (PTO) and paid federal holidays
• Training Opportunities

Responsibilities:

• Identify referral sources and maintain and grow physician referrals through on-site visits to referring offices, networking events, trade shows, community functions and patient education/outreach events that align with current strategies of the practice and all relevant rules and regulations.
• Support established growth metrics and measures of success for clinics and practices (e.g., consults, new patient starts, no show rates, etc.)
• Develop and implement regular strategic plans to increase referrals; identify referral patterns and create strategic plans to respond to trends
• Leads all aspects of patient-focused community events; point of contact in relationships with local community groups (e.g., behavioral health non-profits, advocacy groups, municipal organizations)
• Document daily visits and relationship activity in the CRM
• Continually share feedback from the market to initiate, in conjunction with the appropriate managers, operations-based changes in our services to better serve our referring partners
• Have a strong understanding of Radial service offering and value proposition
• Identify and monitor competitor activities and efforts within the area
• Contribute to team effort by maintaining an excellent rapport and working relationship between front office staff, the patient intake team, marketing, and other departments
• Point of contact for ordering of marketing materials for the clinics and the field
• Other duties as assigned, and in keeping with Radial policies, procedures, compliance, standards of patient care and/or initiatives toward continuous improvement at the individual and organizational level

Qualifications:

• Bachelor’s degree or higher in Marketing, Business, Communications, or a related field, or equivalent professional experience.
• Minimum of three (3) years’ experience working with physicians/providers, medical practice office staff, or other medical specialties
• Must have working knowledge of healthcare regulatory and compliance policy (i.e., PHI and HIPAA).
• Outgoing personality with excellent communication skills, both written and verbal, particularly around complex issues
• Self-starter who shows initiative and enjoys working as a team in a fast-paced environment with strong attention to details
• Ability to make sound judgment consistent with the company's policies and procedures, and in compliance with relevant laws and regulations.
• Must be located within Chattanooga and willing and able to travel between the Greater Chattanooga area to visit practice offices.

Preferred Qualifications:

• Previous experience in the behavioral health industry
• Must be able to positively influence others and work well under pressure.
• Existing Chattanooga provider landscape knowledge, including key practices, local community groups, health systems

Position Details:

• Travel Requirements: This position requires approximately 50–75% of travel, with significant time spent on the road visiting clients and/or business partners. Employees are expected to use their personal vehicle for business travel and will receive mileage reimbursement in accordance with company policy.

Salary range: $70,000.00 to $90,000.00 with high-earning discretionary incentive structure. Incentives are tied to individual performance metrics, with multipliers available for exceeding targets.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. The employee may be eligible for bonuses and other forms of compensation.

Radial is an Equal Employment Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.