Founded in 1999 by two brothers with a bold idea that good data can do great things, SALIX Data has grown into a trusted global partner serving more than 2,500 clients worldwide. Operating at the intersection of precision and purpose, we deliver Business Process Outsourcing, Forensic Collection, E-Discovery Processing, Cybersecurity, and Workflow Automation services, stepping in when the stakes are high and accuracy cannot be compromised. What truly distinguishes us is not just our technology, but our people. We do not hire to fill seats; we seek thinkers and builders who question, improve, and take ownership. By placing the right people in the right seats, we create the conditions where excellence follows naturally. Here, ideas are valued, growth is intentional, and roles are platforms for meaningful contribution rather than rigid boxes. The work is real, the expectations are high, and the impact is visible. SALIX stands for Service, Achievement, Leadership, Integrity, and eXpertise, principles that guide how we serve our clients and how we show up for one another every day.
We are seeking an exceptional Marketing & Reservations Coordinator to join our growing team.
This role is ideal for a creative, organized, and customer-focused professional who can drive marketing initiatives while also supporting our reservations and hospitality operations. The successful candidate will play a key role in executing digital marketing campaigns, managing social media presence, creating engaging content, coordinating customer communications, supporting lead generation efforts, and promoting client events and accommodation programs.
During periods of lower marketing activity, the role will support hotel reservations, customer inquiries, booking coordination, and related operational activities to ensure exceptional client experiences and service delivery. This position offers an excellent opportunity for someone who enjoys combining creativity with operational excellence while contributing directly to business growth and customer success.
Marketing & Brand Promotion
Reservations & Customer Support Responsibilities
Retain approximately 40-50% of the current reservations section, including:
Working Arrangement & Expectations
This is a full-time, office-based position, with attendance required based on the scheduled shift pattern and business needs.
This role follows the U.S. Eastern Time Zone (ET), and employees will be expected to work schedules aligned with client and operational requirements.
As the client operates within the hospitality industry, business operations run seven days a week. Accordingly, employees may be required to work weekends and Kenyan public holidays based on operational needs. Work schedules will be communicated in advance and may vary to meet customer requirements.
To meet operational and team needs, the successful candidate may be required to relocate if necessary for the role.
This arrangement is designed to ensure seamless collaboration with clients and team members while maintaining operational efficiency and delivering a high level of service to customers.
Required
Preferred
Success in this role would be measured through:
Marketing KPIs
Operational KPIs
SALIX Data is an equal opportunity employer and values diversity of thought, experience, and background. We are committed to creating an inclusive environment where talented professionals can thrive and make a meaningful impact.
This opportunity is particularly well-suited to Marketing Coordinators, Digital Marketing Officers, Social Media Executives, Marketing Assistants, Communications Officers, and Customer Engagement professionals looking to broaden their experience in a dynamic, client-focused environment. While marketing will be a primary area of focus, we will provide training and support to help the successful candidate develop reservations and hospitality operations expertise.
If you are a proactive marketer who enjoys creating engaging campaigns, building customer relationships, analyzing performance, and contributing to business growth while expanding your operational capabilities, we encourage you to apply.
To be considered, please submit your resume along with a brief cover letter outlining your relevant marketing experience, notable achievements, and interest in the role. Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted.
Join SALIX Data and become part of a team that values Service, Achievement, Leadership, Integrity, and eXpertise, where your ideas matter, your growth is intentional, and your work contributes directly to exceptional client experiences and business success.
