Project Manager II - Education AI

Cleveland Clinic is hiring a Project Manager II to lead technology and AI initiatives within Education Information Solutions. The role manages concurrent projects, coordinates cross-functional teams, supports AI enablement and training, and ensures projects meet scope, schedule, and budget objectives.

Responsibilities:

• Manage all aspects of small projects or phases of larger projects
• Lead and manage multiple (10+) concurrent projects of varying scope and size related to technology and AI within Education
• Coordinate the activities of a project team under the direction of a Project Manager III or IV and provide guidance and direction to project teams; may oversee team members executing project deliverables
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews
• Prepare and complete action plans
• Implement production, productivity, quality, and customer-service standards
• Resolve problems
• Complete audits, identify trends, and analyze project variances to initiate corrective actions
• Determine system improvements and implement changes, including recommending and implementing improvements to technology and AI project processes and workflows
• Meet financial objectives by participating in developing forecasting requirements, preparing an annual budget, and scheduling expenditures
• Set and continually manage project expectations with team members, stakeholders, and leadership, adapting to changing priorities
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
• Initiate, plan, execute, control, and close projects using project management methodologies, including PMBOK, Waterfall, Hybrid, and Kanban
• Develop project plans, schedules, milestones, and risk mitigation strategies for technology and AI projects
• Communicate project status, expectations, and progress with team members, stakeholders, and leadership
• Support citizen development initiatives and provide training related to AI enablement, including platforms such as Copilot, Azure, and LLMs
• Participate in other technology-focused projects within the Education Information Solutions group
• Utilize project management software, such as ClickUp or similar platforms, to track progress, manage tasks, and produce documentation
• Analyze project variances, take corrective actions, and ensure projects are completed on time and within budget
• Identify trends and opportunities to enhance value through AI and technology solutions in education
• Other duties as assigned

Requirements:

• Bachelor's Degree in Business or a related field and three years of experience coordinating or managing various projects
• High School Diploma/GED and seven years of experience
• Associate's Degree and five years of experience
• Master's Degree and two years of experience
• Effective relationship building skills
• Project Management Certification (PMP)
• Two or more years of experience in project management within technology, AI, or digital solutions
• Prior experience with citizen development platforms (e.g., Copilot, Azure), and LLMs
• Proficient in project management tools (ClickUp or similar platforms such as Asana, MS Project)
• Excellent communication, organizational, and team leadership skills
• Ability to manage multiple projects simultaneously with competing priorities
• Strong analytical, problem-solving, and risk management competencies