Sales Development Manager (Appointment Setting)

Joymind is hiring a Sales Development Manager to lead and scale its appointment setting team. The role combines hiring, coaching, and performance management with hands-on calls and lead follow-up, while improving the sales process and coordinating lead flow and handoffs.

Responsibilities:

• Hire, onboard and train appointment setters, growing the team from 10 today to 20+ within 3–6 months
• Set and track KPIs: speed to lead, contact rate, booking rate, show rate
• Run 1:1s, role plays and call reviews
• Improve scripts, follow-up templates and objection handling
• Take your own calls and follow up with leads, especially when the team is stretched
• Keep the CRM clean and work with marketing and Program Experts on lead flow and handoffs

Requirements:

• 5+ years in sales
• 3+ years hiring and managing sales or appointment setting teams
• Proven results in high-volume appointment setting or inside sales, with numbers to show
• Hands-on: you lead by doing
• Comfortable in a fast-moving startup
• Warm and direct on the phone, never pushy
• Must live in the US and be authorized to work in the US
• ideally teams of 20+
• Bonus: coaching, wellness or high-ticket consultative sales experience