Test Analyst

Job Title: Test Analyst

Job Location: Alpharetta, GA

Job Type: Contract

Pay Range: $39.00hr - $44.00hr

Responsibilities:

• Perform hands-on functional, integration, regression, and end-to-end testing.
• Design Test Strategy and Test Plan, estimate and track testing efforts, and develop, review, and execute detailed test scenarios and test cases based on functional requirements and banking business workflows.
• Actively participate in and coordinate defect triage, collaborating with developers, business analysts, and testing teams to investigate, prioritize, and resolve defects.
• Perform defect retesting, regression validation, and root cause investigation to ensure quality fixes.
• Support test data preparation, test environment validation, and troubleshooting of testing dependencies.
• Coordinate day-to-day testing activities across offshore team members, ensuring execution of progress and timely completion of assigned deliverables.
• Work closely with the test lead to communicate testing progress, defects, blockers, and quality risks.
• Provide test execution status, defect metrics, and regression results to support release readiness assessments.
• Prepare Test Closure/summary reports and create daily and weekly status reports.

Required Skills:

• 7 to 10 years of hands-on software QA experience, including experience coordinating testing activities within a QA team.
• Strong knowledge of card processing, payments, and customer servicing systems, including TS2, card lifecycle management, account servicing, card issuance and replacements, authorization processing, settlement, transaction research, fraud blocks, back-office operations, and customer service workflows.
• Experience testing fraud, transaction defense, dispute, and chargeback solutions, including fraud monitoring, fraud case management, rule validation, transaction reviews, chargeback processing, representments, merchant interactions, and network compliance validation.
• Strong proficiency in backend data validation and integration testing, including SQL-based data verification, API testing using Postman, and validation of data synchronization across customer service applications, payment platforms, fraud systems, and downstream services.
• Experience with data migration, conversion, and cloud migration testing, including source-to-target validation, data reconciliation, customer/account/card/transaction data verification, end-to-end business process validation, and familiarity with AWS environments supporting on-premises-to-cloud migration initiatives.
• Strong understanding of ISO 8583 message formats and payment interchange protocols, including validating financial transaction card-originated messages such as MTIs, bitmaps, and data elements.
• Experience with Packet & Protocol Testing, including deep Packet Testing using Soap Sonar/WSDL Weaver to ensure data integrity during transmission, verifying that packed and unpacked data fields are correctly serialized and deserialized across secure network channels.
• Experience with data synchronization, source-to-target validation, and Data Lake/data-processing validation.
• Strong hands-on experience in REST/SOAP API testing using Postman, SoapUI, Thunder Client, or similar tools.
• Experience in web UI testing, including functional validation and integration testing.
• Ability to understand automation scripts, analyze execution results, and troubleshoot failures.
• Strong experience in defect identification, defect triage, defect lifecycle management, and retesting.
• Experience with Jira or similar defect and test management tools.
• Good understanding of Agile methodologies, SDLC, and STLC.
• Strong analytical, troubleshooting, communication, and problem-solving skills.
• Ability to work independently on complex testing scenarios while supporting offshore team coordination.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities