Telecom Procurement Analyst

Description:
Hybrid 3 days on-site in Charlotte, NC

Our client seeks a Telecom Procurement Analyst to provision, track, and deliver off-net wireless data services across a large enterprise environment. The role will collaborate with internal business stakeholders, network and radio engineers, and external carriers to ensure cost-effective and timely service delivery. The position will manage orders, inventory accuracy, and billing verification while driving process improvements and supporting lifecycle management of wireless services and assets.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $25.00 to $35.00/hr. w2

Responsibilities:

• Handle procurement, change, and disconnect requests for off-net wireless telecommunication services, ensuring adherence to procedures and accurate order data with providers.
• Track order progress with vendors, escalate within carriers as needed, and communicate status, delays, or information needs to engineers, customers, or technicians.
• Notify customers upon completion, provide assignments, and update circuit inventory systems accurately.
• Support selection, purchasing, and management of wireless services and assets using enterprise telecom contracts to meet business requirements.
• Collaborate with network and radio engineers to secure efficient and cost-effective wireless voice and data services and advise on technology implementations.
• Review initial billing for new wireless services, validate pricing and inventory alignment, and resolve discrepancies with vendor billing teams.
• Maintain and audit circuit inventory accuracy, collaborate to reduce service costs, and recommend process improvements.
• Establish and follow clear procedures for ordering, tracking, and terminating circuits, coordinating with telecom and radio engineers for service changes.

Experience Requirements:

• Minimum of 3 years of experience with at least 1 year in provisioning cellular services.
• Knowledge and experience with wireless voice and data services and telecom infrastructure.
• Proven troubleshooting, problem-solving, and analytical skills with attention to detail and adherence to process.
• Effective communication, teamwork, presentation, and interpersonal skills.
• Experience with carrier interactions and carrier portal systems.
• Understanding of wireless terminology and technologies including PRLs, 4G, LTE, 5G, IP addressing, SIM, ESN, IMEI, MEID, and MDN.
• Customer service experience, preferably in telecom or carrier environments, with ability to clarify true customer needs.
• Experience with lifecycle asset management for circuits or contracts.
• Knowledge of SIM management and provisioning.
• Preferred experience with ServiceNow and Jira, and familiarity with TEM inventory systems such as Rivermine or Tangoe.
• Familiarity with AI-powered tools and prompt development to support quality outcomes.

Education Requirements:
Bachelor's degree or 4 years of equivalent direct work-related experience in lieu of degree.

Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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