Part-Time Technical Specialist

RESPONSIBILITIES:
Kforce is seeking a Technical Support Specialist for a part-time contract opportunity with an established organization in the Greater Pittsburgh area. This role will provide hands-on desktop and end user support in a fast-paced corporate environment. The duration of this role is 3+ months and the schedule is approximately 3 days per week.

Responsibilities:
* Install, configure, troubleshoot, and support PC hardware and software
* Support Windows 11 and Microsoft 365 applications
* Provide support for iPhones, iPads, Macs, and other mobile devices
* Administer and support Microsoft Intune and Microsoft 365
* Troubleshoot LAN, wireless, TCP/IP, VPN, and connectivity issues
* Perform PC imaging, software deployment, workstation setup, and peripheral support
* Track and resolve incidents through Jira
* Support MFA, encryption technologies, and enterprise applications
* Identify recurring technical issues and recommend process improvements
* Participate in IT projects and technology standardization initiatives
* Provide professional technical support to employees and senior leadership

REQUIREMENTS:
* High School diploma or equivalent
* 3+ years of PC or desktop support experience
* Strong Windows 11 and Microsoft 365 experience
* Microsoft Intune experience
* PC imaging and software deployment experience
* Hardware, software, and network troubleshooting skills
* Mobile device support experience
* Strong customer service and communication skills
* Ability to work independently in an onsite environment

Preferred Skills:
* Experience supporting enterprise environments, macOS, Jira, SAP, VPN, MFA, and endpoint security technologies

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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