DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.

QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).

Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.

Job Title: Wi-Fi Engineer

Location: Montreal, QC

Duration: 10 months

We are looking for a senior telecom engineer to join a team of telecommunications experts.

The ideal candidate possesses in-depth expertise in enterprise Wi-Fi solutions ‑and will collaborate with architecture, level 2 technical support, telecom maintenance teams, as well as other specialists in the field.

Responsibilities:

Testing, operationalizing, deploying and optimizing Aruba and Ubiquiti WiFi networks.
Provide maintenance and Level 3 technical support for WiFi infrastructures.
Providing coaching to the N1 and N2 teams.
Conduct performance analyses and propose improvements.
Write technical reports and give structured technical presentations.
Documenting detailed work procedures

Requirements and qualifications

Hold a bachelor's degree in information technology engineering or electrical engineering, information technology and telecommunications profile or in a relevant field and be a member of the Ordre des ingénieurs du Québec (OIQ).
Possess a minimum of 10 years of relevant experience with WiFi technologies, including 5 years with Aruba's latest products.
Possess a minimum of 5 years of experience in the procedures for introducing or deploying new technologies in large companies (detailed architecture, tenders, configuration, testing, documentation).
Possess relevant experience in IP networks and related technologies (Switching, level crossing keeper, etc.).

Skills and knowledge related to the position:

Having demonstrated the ability to solve complex problems and think critically.
Demonstrated ability to recommend and adapt solutions according to business needs.
Having knowledge of scripting is an asset.
Having a functional knowledge of English, both spoken and written, due to consulting documentation and exchanging information with suppliers or partners located outside Quebec and speaking a language other than French, is an asset.
Demonstrate mastery of the following behavioral skills:
- Agile and results-oriented
- Work as part of a team

Wi-Fi Engineer

Key skills

About this role