I–CPRC Program Director

Department: Adult Residential Intensive

Employment Type: Full Time

Location: El Dorado Springs - Southwest Psychiatric Facility

Description

Key Responsibilities

• Provide leadership and oversight of daily program operations, housing services, facilities, and resources.
• Ensure program compliance with applicable licensing, certification, accreditation, and regulatory standards.
• Oversee clinical service delivery, treatment protocols, documentation, and measurable outcomes to support quality, person-centered care.
• Guide program development, performance improvement initiatives, and continuous quality assurance efforts.
• Manage program budgets, financial activities, productivity, and operational performance.
• Build strong referral relationships and partnerships with community organizations and internal departments.
• Provide clinical direction and oversight during crises, emergencies, and significant program events.
• Ensure services are culturally responsive and support the diverse strengths and needs of individuals and families.
• Lead staff recruitment, onboarding, supervision, coaching, performance development, and training to promote a knowledgeable and effective team.
• Monitor team performance, productivity, and outcomes in alignment with departmental and organizational goals.
• Ensure required program reporting and documentation are completed accurately and timely.

Requirement, Skills, Knowledge and Expertise

• Bachelor’s Degree in Human Services or related field required
• Master’s in Human Servies or related field preferred
• At least two (2) years relevant work experience
• A valid, unrestricted driver's license and agency established minimum automobile coverage required

• Must obtain and maintain Level 1 Medication Aide Certification within 90 days of hire
• Must obtain and maintain current CPR certification within 60 days of hire
• Must obtain and maintain certification in an approved crisis intervention methodology (CPI, MANDT, or CALM) within 60 days of hire

• Are a compassionate, confident leader who enjoys empowering others and building strong, collaborative teams.
• Bring a person-centered approach to behavioral health services and recognize the strengths, abilities, and potential of every individual.
• Have a passion for community-based behavioral healthcare and expanding access to meaningful services in rural communities.
• Are comfortable balancing clinical quality, operational responsibilities, financial oversight, and regulatory requirements.
• Excel at building relationships with staff, individuals served, families, and community partners.
• Are a proactive problem-solver who embraces continuous improvement, accountability, and innovation.
• Find purpose in helping individuals strengthen their wellness, achieve personal goals, and move toward greater independence.