President's Office Administrative Assistant

Posting number: 195054

Department: Northeastern Technical College

Job classification: Administrative Assistant

Posting type: Open

Categories: Administrative Assistant, Clerical & Data Entry, Education, Professional, Miscellaneous, Customer Service, Records Management, Student Services, Higher Education, Business, Communications, Professional Education, Technical Education, Education, Training & Library

Summary

• Front Office Administration and Customer Service - Serves as the primary point of contact for the President's Office by greeting visitors, answering and directing calls, responding to inquiries, managing office communications, and providing exceptional customer service to students, employees, Area Commissioners, community partners, and external stakeholders. Maintains call logs and communication records, tracks call outcomes and follow-up activities, and prepares reports to support issue resolution, service responsiveness, and operational effectiveness.
• Executive and Administrative Support - Provides administrative support to the Chief of Staff and President's Office by managing schedules, coordinating meetings, preparing correspondence, maintaining confidential records, processing documents, arranging travel, and supporting daily executive office operations. Maintains awareness of upcoming meetings, meeting objectives, participant roles, and key discussion topics to ensure appropriate preparation, responsiveness, and support for executive leadership.
• Grants and Records Management Support - Assists with grants administration by maintaining grant files, tracking reporting deadlines, collecting and organizing documentation, supporting compliance requirements, and maintaining electronic and physical records to ensure accuracy, accessibility, and audit readiness.
• Meeting and Stakeholder Support - Provides administrative support for Area Commission meetings and other stakeholder meetings by assisting with board packet preparation, copying and assembling meeting materials, preparing meeting spaces, coordinating room setup and technology needs, confirming attendance and RSVPs, maintaining meeting schedules, and supporting meeting logistics as directed by the Chief of Staff. Assists in facilitating professional and efficient meetings with internal and external stakeholders. Serves as the primary point of contact for internal and external requests to reserve College facilities and meeting spaces; coordinates scheduling, reviews space availability, communicates usage requirements, maintains reservation records, and facilitates successful event and meeting planning with stakeholders.
• Project, Event, and Operational Support - Assists with special projects, institutional initiatives, community engagement activities, College events, and other assignments as directed by the Chief of Staff or President. Prepares reports, presentations, correspondence, and meeting materials; conducts research and data compilation; manages office supplies and purchasing processes; and provides administrative support for strategic priorities, executive operations, grants management activities, stakeholder engagement, and other initiatives that advance the College's mission and strategic goals.

Examples of duties

State Minimum Requirements: A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience. Must have a valid driver's license.

NETC Preferred Requirements: A bachelor's degree plus 1 yr. related work experience; or, an associate degree plus 3 yrs. related work experience; or, high school diploma plus 5 yrs. related work experience. Selected positions may require the ability to type at a corrected rate of 35-55 wpm and/or basic knowledge of computer operations.

Qualifications

Must have considerable knowledge of business principles and practices and office systems and procedures. Ability to communicate effectively. Ability to deal courteously and effectively with the public. Ability to work effectively with all parts of the organization. Ability to effectively plan and organize work activities and prioritize task completion according to schedules and goals. Ability to exercise judgment and discretion in interpreting and applying policies and procedures. Strong computer skills utilizing the latest software for word processing, research, data preparation, and presentation.

Supplemental information

Works under general supervision of the Chief of Staff to coordinate and direct plans that carry out the duties of the Office of the President. Employee must be able to adhere to broad guidelines or specific procedures/policies and must also exercise initiative in prioritizing duties daily.

This position is vital to the President's Office and must be filled with a competent individual who has exceptional office management skills. This employee must also be able to exercise good judgement, discretion, and maintain confidentiality. Ability to sit and stand for long periods of time.

Benefits

Northeastern Technical College (NETC) offers exceptional benefits packages for positions that include:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children 
• Attractive leave policy in addition to most State Holidays 
• Work/Life Balance Work Schedule Normal Schedule for most positions Monday-Thursday 8:00 a.m. to 5:00 p.m. with a 30 minute lunch and Friday 8:00 a.m. to 11:30 a.m. no lunch
• State Retirement Plan and Deferred Compensation Programs 
• Professional Development opportunities

NETC is a qualified employer for Public Service Loan Forgiveness (PSLF) program. The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time at NETC. To qualify for PSLF, you must:

• be employed by a U.S. federal, state, local, or tribal government or not-for-profit organization (federal service includes U.S. military service) 
• work full-time for that agency or organization 
• have Direct Loans (or consolidate other federal student loans into a Direct Loan) 
• repay your loans under an income-driven repayment plan* 
• make 120 qualifying payments