Sales Development Representative

NCC Group is hiring a Sales Development Representative to identify, engage, qualify, and nurture prospective customers. The role generates qualified sales opportunities through prospecting, campaigns, relationship building, and pipeline development for commercial teams.

Responsibilities:

• Consistently identify and engage target prospects through outbound activity
• Generate agreed levels of net-new meetings, leads and opportunities
• Demonstrate effective prospecting, research and multi-channel outreach skills
• Assess opportunities against defined qualification criteria
• Apply strong questioning and discovery skills to determine customer fit and buying intent
• Progress qualified opportunities to sales teams
• Deliver marketing and self-generated demand campaigns
• Track and optimise campaign performance against activity and conversion metrics
• Build and maintain credible relationships with prospective customers
• Nurture opportunities to increase engagement and progression rates
• Create and progress a pipeline of qualified opportunities for commercial teams
• Maintain visibility of pipeline performance through accurate forecasting data

Requirements:

• Able to evidence success in a sales, recruitment, business development or customer-facing commercial environment, with clear examples of generating opportunities, engaging prospects or influencing customer decisions
• Confident using phone, email and social channels to identify, engage and convert prospective customers into qualified conversations or agreed next steps
• Able to maintain accurate prospect, activity and opportunity data in CRM systems, supporting effective follow-up, reporting and pipeline visibility
• Able to communicate clearly, concisely and professionally with prospects and internal stakeholders, adapting messaging to create interest and drive action
• Able to quickly learn Cyber Security concepts and translate them into customer-relevant messaging that links services to business challenges and outcomes