Business Analyst

RC4Vets LLC is seeking a Junior Business Analyst to support the Department of Veterans Affairs Office of Information Technology. The role supports Appian case flow management by gathering and documenting functional requirements, working with stakeholders, and supporting agile teams.

Responsibilities:

• The junior business analyst will apply their business analysis, requirements gathering, elicitation, elaboration, and refinement techniques to gather functional requirements from the client. Try to learn the legacy systems and interact with various stakeholders to understand the business requirements of the future system
• Analyze business user needs and document them as epics and decompose epics into user stories and tasks as needed by the agile scrum teams
• Analyzes user needs to determine functional and cross-functional requirements
• Elicit and document requirements and specifications from functional users and subject matter experts
• Develop and maintain standard systems requirement documents including but not limited to business process workflows, Functional Requirements Documents; Requirement Traceability Matrix, and use cases
• Support application configuration and security setup as needed
• Create business process models and identify business process improvements
• Review and comment on proposed functional/capability configuration for each of the product modules
• Evaluation and feedback on system and functional design documents, test plans and scenarios and user acceptance testing
• Ability to meet deadlines and manage multiple, dynamic priorities

Requirements:

• Bachelor's degree in computer science, Information Systems, or other related discipline with 1-3 years (or commensurate experience)
• Functional experience of products in the landscape of BPM, Case management, process automation, workflow management
• 1 -3 years of business analysis and requirements gathering skills in all phases of Software Development Life Cycle (SDLC)
• 2-3 years of functional experience in the requirements analysis, design, implementation, test and deployment of Appian or a similar product
• Ability to communicate effectively both verbally and written with ability to tailor the communication of complex information for different audiences balancing internal and external stakeholders
• Ability to communicate in a clear and concise manner and success working in agile teams
• Experience in creating user stories, use case diagrams, mockups, process flow charts for gathering requirements from customers/external stakeholders
• Experience using Jira and Confluence for requirements documentation
• Must be a team player and be able to adjust to a dynamic working environment that supports a government agency
• Must have strong written, verbal, and listening skills
• Must have strong analytical skills and can demonstrate strong problem-solving skills
• Effective communication skills and demonstrated experience working in a team-oriented environment
• Eligibility to work for any employer in the US
• At this time, we will not sponsor a new applicant for employment authorization for this position.
• 2 years of recent work experience on a software development project in a federal government setting
• Previous expertise in the role of a business analyst for a product implementation
• 1-3 years of experience with Agile Framework
• 4-5 years of US physical presence mandatory