Product Development Manager, Commercial Insurance

MGT Insurance is hiring a Product Development Manager to develop, enhance, and manage commercial P&C insurance products. The role leads product design and lifecycle management, coverage and form updates, state filings, underwriting guideline development, and adoption of AI tools, partnering across underwriting, claims, actuarial, compliance, distribution, and engineering.

Responsibilities:

• Lead the design and filing of new commercial products, forms, and coverages across BOP, commercial auto, general liability, property, and package lines, specialty, excess/umbrella, crime, and inland marine as the portfolio expands
• Work with product line leaders to implement filings and strategy through the various products
• Manage and update filing of existing products to ensure competitiveness and profitability
• Work with underwriting to develop underwriting guidelines, eligibility criteria, and coverage specifications
• Partner on product strategy, prioritization, and roadmap planning
• Draft and maintain forms, endorsements, and coverage language
• Lead pricing and rating updates with actuarial, including rate, rule, and rating plan changes
• Review and approve rating manuals, rules, and rate pages prepared for filing and system configuration
• Manage the end-to-end filing process for forms, rates, and rules in SERFF, including filing strategy, state sequencing, timelines, and effective-date planning
• Own filing quality and compliance, including review of exhibits, memoranda, and submissions before they are filed
• Lead regulator communications and objection responses through approval
• Maintain the filing calendar and tracker, and ensure approved filings are accurately reflected in system configuration
• Provide guidance and work direction to the Product Development Analyst on filing and product development work
• Guide the development and use of AI tools that assist with product development preparation and analysis, including filing preparation, form and endorsement comparison, competitive filing research, and rate and loss analysis
• Identify and prioritize use cases where AI and workflow automation can improve speed and quality across product development and filings
• Set standards for validating AI-generated work product against filed forms, rates, rules, and underwriting guidelines, and ensure appropriate human review before use in filings or production
• Partner with engineering and data teams on requirements and implementation, and direct the Product Development Analyst in building and refining these tools
• Drive adoption of AI-enabled workflows across product, underwriting, and compliance
• Drive product initiatives from concept through implementation and post-launch monitoring
• Translate product requirements for system configuration
• Partner with underwriting, claims, and distribution to align product design with business needs
• Collaborate with compliance, legal, actuarial, and engineering to ensure accuracy and scalability
• Ensure compliance with jurisdictional requirements, including state-specific form, rate, and rule filing requirements
• Monitor legislative, regulatory, and industry changes impacting products
• Analyze performance, loss trends, and competitive positioning to drive improvements
• Present insights, recommendations, and product updates to stakeholders
• Develop product documentation, training materials, and internal communications
• Serve as a subject matter expert on coverage intent and product design

Requirements:

• ~8–12 years in underwriting, product development, or commercial P&C coverage
• Experience developing products, forms, or pricing approaches for BOP, commercial auto, general liability, commercial property, and package policies
• Experience managing state filings (forms, rates, and rules) in SERFF, including regulator interaction and objection responses
• Experience developing underwriting guidelines and eligibility criteria
• Strong market analysis and competitive intelligence skills
• Bachelor's degree in Business, Risk Management, Finance, or related field
• Strong commercial P&C underwriting and coverage knowledge
• Strong working knowledge of state filing requirements and SERFF
• Analytical and problem-solving skills with attention to detail
• Clear communication and ability to influence across teams
• Highly organized with the ability to manage multiple filings and priorities
• Experience with specialty lines, excess/umbrella, crime, and inland marine is desired
• Experience using or applying AI tools to improve preparation, analysis, and documentation is desired
• Experience influencing product strategy or portfolio performance is a plus
• CPCU, ARM, AU, or similar designations are a plus
• Proficiency in MS Office; Tableau or Power BI experience is a plus