ATI Lab Manager

Seeking an InfoSec Infrastructure Manager for an immediate 12+ month contract opening in Orlando, FL.
100% Onsite
Will serve as the operational and technical backbone of the Advanced Technology Lab-ensuring secure, compliant, and continuously available environments/devices for prototyping, development, and testing. The role combines systems management, security compliance, and lab infrastructure operations to offload engineers from logistical and maintenance tasks, enabling them to stay focused on advanced technical work. The Lab Manager owns all aspects of lab configuration and upkeep-ranging from hardware maintenance and consumables tracking to complex network provisioning, system patching, and IT/security process facilitation.

Qualifications:
5+ years of experience with all aspects of configuration and upkeep including hardware maintenance and consumables tracking to complex network provisioning, system patching, and IT/security process facilitation.

Must have experience with:

• Windows 11
• Linux
• RHEL
• Ubuntu
• Fedora Silver
• Proficient in managing virtualized environments using hypervisors (VMware, Hyper-V, etc.) and maintaining virtual machine deployments.
• Ability to triage, prioritize and communicate clearly with both technical and non-technical stakeholders.
• Experienced with containerization technologies such as Docker for application packaging, deployment, and environment management.
• Arista networking familiarity
• Cisco switches
• Aruba wireless experience is a plus.
• CCNA certification is a plus

Responsibilities

Network Configuration & System Management

• Configure, maintain, and continuously re-evaluate sandboxed lab networks to support secure, isolated development environments.
• Serve as the primary point of contact for all IT and InfoSec integrations, including firewall configurations, configuration and management of access layer switches, including VLAN assignments, PoE settings, and port security, IP planning, domain isolation, and endpoint tracking.
• Ensure all lab systems are patched, updated, and monitored in alignment with enterprise security policies and compliance frameworks (including - but not limited to - Windows/Linux admin, BIOS/Driver updates, Backup, Imaging, Recovery and
• User Permissions).
• Maintain up-to-date documentation for network topologies, system configurations, and change logs including - but not limited to - Network diagrams, Rack layouts, IP plans, Switch configs, Firewall rules, Virtual Machine inventory, Service accounts, Build procedures, Recovery procedures).
• Configure Linux remote access (SSH, VNC, RDP, xRDP, etc.)
• Configure Windows remote administration
• Diagnose firewall issues
• Produce and action on device/network diagnostics (including - but not limited to - Packet captures, Wireshark, VLAN troubleshooting, DHCP, DNS, Multicast, QoS, Routing, Switch diagnostics, Wireless diagnostics, etc.)
• Configure network routing where appropriate
• Work with Enterprise IT as primary contact until functionality is restored/verified
• Validate end-to-end connectivity
• Verify engineers/contractors can perform work remotely

Security Compliance & Approvals

• Act as the single point of monitoring for IT ticket submission, security exception requests, and compliance audits related to lab systems.
• Responsible for security and compliance with security best practices including vulnerability management and periodic access reviews.
• Monitor and respond to any vulnerability reports from installed tooling on ATI devices.

Coordination & Technical Support

• Triage and route incoming support requests related to lab systems-coordinating solutions, approvals, and technical unblocking.
• Coordinate installations, integrations, and testing of prototype systems in collaboration with engineering teams.
• Own the technical resolution of engineering infrastructure issues from initial diagnosis through restoration of service, coordinating with Enterprise IT, Information Security, vendors and engineering teams (as required).
• Assist team with getting resolution on IT cases (both device-related and IT Security submissions).
• Attend team stand-ups to maintain awareness of R&D priorities and to align lab readiness accordingly.

Lab Operations & Infrastructure

• Serve as the primary owner of the Lab environment, overseeing digital systems, environmental control, and resource logistics.
• Oversee maintenance and service lab equipment (e.g., 3D printers, laser cutter, CNC mill, CNC router, test rigs, sensors, electronics benches), ensuring preventative maintenance and calibration schedules are met and consumables are stocked.
• Maintain detailed inventory and asset management systems covering tools, components, hardware platforms, and loaned items.

Success in This Role Looks Like

• Engineers spend minimal time on infrastructure setup, system debugging, or maintenance distractions.
• Lab uptime, network reliability, and tool availability enable continuous experimentation.
• Security, IT, and Facilities view the Lab Manager as a trusted, proactive partner.
• The lab passes all audits and maintains a clean record of IT and InfoSec compliance.
• The Lab Manager collaborates and communicates with all internal teams and stakeholders to prioritize resolution of issues/requests.
• New tools and technologies are integrated efficiently and with minimal operational disruption.
• Able to triage, prioritize and communicate clearly with both technical and non-technical stakeholders.