Senior UX Generalist

Job Title: Senior UX Generalist

Job Location: Spring, TX

Job Type: Contract

Pay Range: $102.91hr - $107.91hr

Job Overview:

Our client is seeking a mid to senior-level UX Generalist. This individual contributor position plays a crucial role in the design and development of internal products. The successful candidate will be responsible for understanding user needs, creating wireframes and prototypes, conducting user research, and collaborating with cross-functional teams to ensure a seamless user experience. This role requires the ability to work on multiple projects simultaneously.

Job Responsibilities:

• Design and optimize end-to-end service experiences, ensuring seamless interactions across all touchpoints.
• Conduct user research in a group setting to understand user needs, process steps, behaviors, and pain points.
• Translate insights into clear recommendations and design direction.
• Collaborate with interdisciplinary teams to ensure design feasibility and alignment with business goals.
• Create journey maps, process flows, wireframes, prototypes, and high-fidelity designs that effectively communicate design ideas.
• Develop and maintain design guidelines and best practices to ensure consistency across products.
• Conduct usability testing and gather feedback to iterate and improve designs.
• Foster positive stakeholder relationships and aid with UX evangelism efforts.

Core Competencies:

• Demonstrates strong problem-solving skills and critical thinking.
• Exhibits excellent communication and collaboration abilities.
• Shows adaptability and openness to feedback.
• Displays initiative and a proactive approach.
• Basic wireframing and prototyping skills required, with advanced skills strongly preferred.
• Service design experience strongly preferred.
• Ability to facilitate outcome-driven workshops strongly preferred.
• Familiarity with AI and experience using AI in design or research processes preferred.

====

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities