Commercial Product Manager – Fuel Ethanol Technology / Customer Growth

KEIT is hiring a Commercial Product Manager to lead the commercial rollout of its fermentation intelligence software and IRmadillo process analyzer to the fuel ethanol industry. The role combines customer-facing demonstrations, implementations and feedback gathering with collaborative roadmap development and coordination with the sales, development and field teams.

Responsibilities:

• You’ll be out in plants demonstrating the product, being the expert in the room alongside our US sales lead, supporting rollouts and gathering feedback
• Then you’ll bring it all back, make the case for what comes next, and help steer the software’s development
• You’ll lead the development of the roadmap collaboratively: ideas come from everyone who talks to customers (which is all of us), and you’ll bring them together, prioritize them and present a clear recommendation to the leadership team – what we should build next, who is asking for it, and the value it will deliver
• You’ll own the commercial rollout of that package and help shape where it goes next
• Supporting the sales process with demos and presentations for operators, lab teams, plant managers and executives
• Helping customers understand the operational and financial value they can expect
• Supporting software installation, configuration, onboarding and training
• Working with plant teams to bring in data from control systems, historians and other sensors
• Gathering structured customer feedback and turning it into clear product requirements
• Collaborating with our developers, data scientists and application specialists to prioritize enhancements
• Joining in with testing, validation and release activities
• Writing your own product and marketing materials – as a small team, we don’t have a dedicated marketing department
• Representing KEIT at customer sites, industry events and conferences

Requirements:

• 5+ Years in Fuel Ethanol, Fermentation & Plant Operations, Process Data & Control Systems, Customer-Facing Commercial Work
• At least 5 years' experience in the North American fuel ethanol industry, at a plant or as a supplier to one
• A strong understanding of ethanol fermentation, yield, contamination control and plant economics
• Familiar with process data and plant systems – SCADA, DCS, PLCs, historians
• Commercially minded and confident presenting to anyone, from the control room to the boardroom
• A collaborator rather than a gatekeeper – you lead the conversation and welcome others' input
• A self-starter
• Willing to roll up your sleeves – in a small team, everyone contributes beyond their core role
• hands-on integration skills
• Product management experience on software or industrial hardware
• An existing network in the US ethanol industry