Staff Project Manager, Custom Antibodies

Twist Bioscience is hiring a Staff Project Manager, Custom Antibodies to coordinate high-throughput antibody and IgG projects from initial inquiry through final delivery. The role manages cross-functional execution, customer communications, quoting, project tracking, and process improvements.

Responsibilities:

• Oversee custom AI/ML Antibody projects from intake to final delivery, ensuring smooth transitions between quoting, production, and Antibody data delivery
• Gather antibody design requirements to ensure quotes and SOWs accurately reflect customer needs, accurate costing, and the production team's capabilities
• Prepare quotes and maintain real-time status updates in the project tracker for all issued quotations and active orders
• Serve as the primary contact for project timelines, data quality, and technical updates; respond to inquiries or route them to the correct internal expert for prompt follow-up
• Maintain precise records of quotes, orders in progress, and shipments to ensure reliable reporting
• Identify workflow inefficiencies and suggest practical ways to scale operations as the department grows

Requirements:

• Bachelor's degree in Biology, Chemistry, or a related field
• 5-8 years in the life sciences
• A technical background in AI/ML based antibody engineering and/or antibody characterization is required
• 5+ years of experience leading scientific projects in a commercial setting, with a proven ability to manage timelines across different departments
• Ability to work effectively with customers and internal teams (Sales, Operations, Customer & Tech Support, Finance, etc) to move projects forward without direct authority over those teams
• Strong organizational and communication skills, with the ability to meet deadlines and maintain high standards while under pressure
• A track record of identifying bottlenecks in a workflow and implementing practical, organized solutions that help a team handle more volume
• An advanced degree or hands-on laboratory experience
• Familiarity with Salesforce and Jira