DevOps Engineer

PDSVISION North America is hiring a DevOps Engineer to design, implement, and maintain infrastructure supporting managed services and customer environments. The role focuses on cloud and hybrid infrastructure, monitoring, automation, security, troubleshooting, and continuous improvement for enterprise PLM environments.

Responsibilities:

• Design, develop, and maintain infrastructure that supports our managed services and customer environments
• Build and enhance monitoring, alerting, and reporting solutions using industry-leading tools
• Manage cloud and hybrid infrastructure to ensure scalability, reliability, and performance
• Support and maintain systems built on technologies including Prometheus, Grafana, ThingWorx, and the Atlassian platform
• Implement automation solutions that improve operational efficiency and reduce manual effort
• Ensure environments meet security, compliance, and operational standards
• Troubleshoot infrastructure, application, and deployment issues and drive timely resolution
• Collaborate with Technical Services, Support, and Engineering teams on upgrades, migrations, and platform improvements
• Monitor system health and proactively identify opportunities for optimization
• Develop and implement infrastructure best practices, standards, and documentation
• Support continuous improvement initiatives across cloud, monitoring, and automation capabilities

Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business Administration, or equivalent professional experience
• 5+ years of experience in Managed Services, Service Desk, MSP, Infrastructure Operations, or a related field
• Experience with monitoring technologies such as Prometheus, Nagios, Grafana, or similar platforms
• Scripting and automation experience using technologies such as Bash, PowerShell, Python, JavaScript, or Java
• Strong experience with public cloud platforms including AWS and Microsoft Azure
• Knowledge of networking concepts across cloud and on-premises environments
• Experience working with the Atlassian ecosystem, including Jira, Confluence, and related tools
• Experience with containerization technologies such as Docker
• Strong troubleshooting, analytical, and problem-solving skills
• Ability to manage multiple projects and priorities simultaneously
• Excellent communication and collaboration skills
• Applicants must qualify as a "U.S. person" under applicable U.S. regulations (including U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee)
• Experience working with PTC solutions and PLM environments
• Familiarity with ThingWorx technologies
• Experience supporting enterprise software platforms in manufacturing or engineering environments
• Experience with infrastructure-as-code, CI/CD pipelines, and DevOps best practices