Position Type: Full-Time Contract
Compensation: $68.20 / hour
Location: Foster City, CA (100% Onsite)
Schedule: Full-Time Days (Occasional night/weekend coverage may be required with advance notice; occasional domestic travel to fleet sites)
Industry: Autonomous Vehicles, Robotics, Aerospace, or Advanced EV Mobility
Job OverviewWe are seeking a proactive, highly technical Fleet Support Engineer Vehicle Development to troubleshoot complex electro-mechanical vehicle systems, provide real-time operational support, and drive continuous fleet performance and reliability improvements. In this role, you will act as the primary engineering escalation point for fleet-level issues, combining hands-on diagnostic hardware bring-up with advanced software log analysis and root-cause engineering.
Working closely with cross-functional Autonomous Hardware, Embedded Software, and Fleet Operations teams, you will perform log reviews using Linux/Python diagnostic tools, design scalable troubleshooting procedures, and implement fleet-wide countermeasures to prevent recurring defects in next-generation autonomous electric vehicles.
Key ResponsibilitiesReal-Time Fleet Escalations & Triage: Serve as the primary technical contact for real-time fleet issue escalations, providing rapid diagnostic guidance to restore vehicle operational uptime.
Root Cause Analysis & Log Review: Conduct in-depth root cause analysis by parsing vehicle logs, analyzing telemetry data, and performing historical trend analyses across embedded software and hardware systems.
Diagnostic Tooling & Procedure Development: Author, maintain, and standardize technical troubleshooting guides, diagnostic procedures, and SOPs to empower frontline fleet technicians.
Hardware Bring-Up & Validation: Perform hands-on hardware bring-up, flashing, testing, and validation of new electronic and electro-mechanical vehicle components prior to fleet integration.
Countermeasure Implementation: Partner with design engineering teams to develop, test, and deploy fleet-wide countermeasures and software/hardware fixes that eliminate recurring failures.
Metric Tracking & Data Collection: Define, capture, and track key validation metrics to verify issue resolution and evaluate the long-term effectiveness of engineering fixes.
Cross-Functional Collaboration & Travel: Collaborate across software, hardware, and operations units to enhance diagnostic tooling; travel occasionally to remote U.S. testing/fleet sites as needed.
Minimum Qualifications:
Education: Bachelor's Degree in Electrical Engineering, Computer Engineering, Robotics, or a related technical discipline.
Experience: 2 to 4+ years of relevant engineering experience in Autonomous Vehicles, Electric Vehicles (EV), Aerospace, Robotics, or Advanced Mobility.
Electrical & Systems Diagnostics: Deep experience with low-voltage and high-voltage vehicle electrical systems, Unified Diagnostic Services (UDS), and safe high-voltage troubleshooting.
Diagram & Schematic Literacy: Advanced capability reading and interpreting electrical schematics, wiring harness diagrams, and connector pinouts/end-views.
Software & Data Environments: Hands-on experience navigating Linux environments and using Python for data processing, log parsing, and diagnostic script execution.
Hardware/Software Integration: Strong understanding of embedded hardware-software architecture, networking protocols (TCP/IP, socket programming), and vehicle communications.
Work Style: Self-starter with a holistic, system-level problem-solving approach; ability to trace high-level system anomalies down to individual component root causes.
Preferred Qualifications:
Direct experience remotely diagnosing deployed fleet assets or connected Autonomous Vehicles (AVs).
Familiarity with CAN bus, Automotive Ethernet, LIN, or FlexRay communication protocols.
Experience interfacing with custom hardware bring-up tools and automated test equipment.
