Work with Business and technology partners to Define, document and translate business requirements into detailed functional specifications, considering non-functional requirements.
Research and analyze current state system capabilities and define technology solutions options and recommendations.
Preferably to have experience in managing requirements in Salesforce Sales and Service cloud
Support a positive work environment that promotes services to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest

Salesforce Senior Business Analyst

Key skills