Business Development Manager – Senior Living Services

Summary

The Business Development Manager will serve as a strategic growth leader focused on expanding service partnerships within the Senior Living Homeowners Association (HOA) sector across Phoenix, Arizona. This role is pivotal in broadening the company's service portfolio beyond traditional restoration to encompass comprehensive facility management and maintenance solutions for senior living communities. The ideal candidate will leverage their network to secure contracts with HOA boards and property managers, driving revenue through consistent relationship building and the delivery of high-quality, non-restoration services tailored to the unique needs of the senior living market.

Responsibilities

• Cultivate and expand strategic relationships with Senior Living HOA boards, property managers, and decision-makers throughout the Phoenix, Arizona region.
• Identify and pitch comprehensive service solutions that address the full spectrum of maintenance and operational needs for senior living facilities.
• Generate a robust pipeline of leads by engaging with local real estate professionals, insurance partners, and industry networks.
• Conduct regular site visits and networking events to understand client requirements and present tailored service proposals.
• Collaborate with internal operations teams to ensure seamless project handoffs and high-quality service delivery.
• Monitor market trends in the senior living sector to adapt business development strategies and maintain a competitive edge.
• Maintain accurate records of all sales activities, prospect interactions, and partnership opportunities within the CRM system.
• Represent the organization professionally at industry conferences, HOA association meetings, and community events.

Requirements:

• Proven experience in business development, sales, or account management within the property services, real estate, or senior living industries.
• Demonstrated ability to build and maintain long-term relationships with HOA boards, property managers, and commercial decision-makers.
• Strong understanding of facility maintenance, property management, and the specific operational challenges faced by senior living communities.
• Excellent communication, negotiation, and presentation skills with a focus on consultative selling.
• Self-motivated with a track record of meeting or exceeding sales targets in a field-based or hybrid work environment.
• Ability to travel frequently within the Phoenix, Arizona area to meet with clients and attend networking functions.
• Experience with CRM software and sales tracking tools to manage pipelines and report on performance.
• Professional demeanor with the capacity to represent a trusted service provider to vulnerable populations and senior living stakeholders.