Principal Engineer

Shakudo is seeking a Principal Engineer to work with strategic customers to turn business problems into production AI and data systems. The role owns engagements from discovery through deployment and adoption, including solution design, implementation, and production support.

Responsibilities:

• Embed with customer teams to understand business problems, workflows, data systems, constraints, and success metrics
• Define what success looks like for each engagement, including the target outcome, adoption path, production boundary, and measurable impact
• Translate ambiguous customer needs into clear technical scopes, architectures, implementation plans, and production outcomes
• Build and deploy AI and data applications on Shakudo, including agentic workflows, RAG systems, data pipelines, integrations, evaluations, and operational automation
• Design and implement production data workflows across enterprise environments, including ingestion, transformation, orchestration, data quality, access control, and observability
• Deploy and operate Shakudo in complex customer environments, including cloud, hybrid, on-prem, private cloud, and air-gapped infrastructure
• Work hands-on with Kubernetes, containers, networking, storage, identity, secrets, observability, and production troubleshooting
• Partner with customer engineering, platform, data, and security teams to get systems live, governed, adopted, and measurable
• Participate in PagerDuty-based production support for customer deployments, including incident response, escalation, root-cause analysis, and follow-up remediation
• Turn customer-specific work into reusable patterns, playbooks, templates, and product feedback for Shakudo