Senior Business Analyst

Job Title: Senior Business Analyst – DVS Testing & Implementation Support
Job Code: PA 815864
Client: Commonwealth of Pennsylvania – PennDOT
Location: Harrisburg, PA – Keystone Building
Duration: Through 06/30/2027
Work Hours: Monday–Friday, 8:00 AM–5:00 PM (40 hours/week)
Work Arrangement: First month 100% onsite, followed by hybrid (3 days onsite and 2 days remote per week)
Closing Date: 11/13/2026 at 3:00 PM
Interview: One-hour virtual interview via Microsoft Teams

Position Overview

The Commonwealth of Pennsylvania is seeking an experienced Senior Business Analyst to support the Driver and Vehicle Services (DVS) Program Management Office.

The selected candidate will work with business stakeholders and development teams to gather and document requirements, support application enhancements, coordinate testing activities, assist with implementation and go-live activities, and provide production support.

The role requires strong business analysis, testing, documentation, stakeholder coordination, and knowledge of PennDOT business processes and applicable state/federal requirements.

Key Responsibilities

• Elicit, prioritize, validate, and document business and system requirements.
• Lead stakeholder meetings, conduct interviews, and prepare business and functional specification documents.
• Identify process improvements and document business process changes.
• Participate in application updates, upgrades, and project scoping activities.
• Coordinate testing activities and evaluate testing outcomes.
• Develop and update test management plans and User Acceptance Testing (UAT) scripts.
• Create test records and execute test scenarios.
• Perform accessibility testing and validate compliance with digital accessibility standards.
• Document test results, identify gaps, and report defects and system issues.
• Troubleshoot system errors and coordinate issue resolution with development teams and vendors.
• Provide Driver's License and Control (DL&C) production support.
• Prepare status reports for executive management, business areas, and vendors.
• Support DVS release implementation and go-live activities.
• Document implementation outcomes, schedule changes, and recommendations.
• Maintain project documentation, meeting agendas, minutes, and session notes.
• Review federal/state rules and technical specifications to identify business requirements.
• Work with PennDOT stakeholders to identify additional agency-specific requirements.

Required Skills & Qualifications

• 5+ years of Business Analysis experience.
• Ability to work independently with minimal supervision.
• Strong experience in requirements elicitation, analysis, validation, and documentation.
• Experience developing business, functional, and system requirements.
• Strong knowledge of business analysis standards, processes, principles, and best practices.
• Experience with UAT planning, test script development, test execution, and defect tracking.
• Ability to instruct and mentor other business analysts.
• Strong stakeholder management and communication skills.
• Knowledge of digital accessibility regulations and standards.
• Ability to understand federal/state requirements and translate them into business and system requirements.

Testing & Implementation Responsibilities

• Develop test plans and Test Plan and Outcomes Reports.
• Create and update UAT scripts.
• Support testing activities and document test results.
• Capture screenshots after executing test scenarios.
• Identify defects, gaps, and issues and coordinate resolutions.
• Support implementation planning, go-live activities, and release documentation.
• Prepare Implementation Outcome Reports, including session notes and recommendations for subsequent go-live planning.

Primary Skills

Business Analysis | Requirements Gathering | Requirements Documentation | Stakeholder Management | User Acceptance Testing (UAT) | Test Planning | Test Case Development | Defect Management | Accessibility Testing | Digital Accessibility | Implementation Support | Go-Live Support | SDLC | PennDOT | DVS | Production Support | Federal/State Requirements

 

 

<>Required/Desired Skills</> Skill Required /Desired Amount of Experience Business analysis experience. Required 5 Years Capable of applying the listed knowledge, skill, competency, or performing the activity independent of supervision. Required 0   Able to instruct and mentor others in the exercise or performance of the business analysis responsibilities. Required 0   Mastery of industry standards & best practices for the business analysis responsibilities with the ability to contribute improvements to the practice. Required 0