PROGRAM COORDINATOR I

The University of Alabama at Birmingham (UAB) seeks a PROGRAM COORDINATOR I to work under general supervision, coordinates administrative, personnel and logistical support for a defined department program. Carries out established program objectives and directives. Determines the best approach to accomplish assignments. May supervise support staff. Communicates, using a variety of media, with internal and external constituencies. May be responsible for adherence to program budget and/or other fiscal duties. May assist with grant and contract preparation and submission. May handle data management. 

RESPONSIBILITIES:

• Front Desk and Patient Services Maintain a primary workstation at the front contact lens desk and serve as a key patient contact for both checking patients in and checking patients out.
• Patient Notification and Contact Lens Dispensing Notify patients when their contact lenses are available and appropriately dispense contact lenses while providing professional and courteous patient service.
• Prescription and Order Verification Carefully verify contact lens prescriptions and order information to ensure the correct prescription, lens parameters, and products are ordered for each patient.
• Patient and Provider Communication Return calls from patients and outside physicians' offices, providing appropriate assistance and coordinating requests with faculty or other department staff when necessary.
• Telephone and Voicemail Management Answer incoming telephone calls, regularly monitor department voicemails, and ensure messages are addressed or routed appropriately and in a timely manner.
• Perform other duties as assigned.

(Hourly Rate:  $15.00  -  $21.95)

High School diploma or GED and three (3) years of related experience required. 

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.