University of Colorado Anschutz Medical Campus
Department: CU Anschutz Health and Wellness Center
Job Title: Fitness Center Shift Coordinator (Full-time or Part-time)
Position #: 00832966 – Requisition #: 41700
Job Summary:
Are you seeking an opportunity to be creative, grow professionally, and contribute to health and wellness?
If so, you can be the backbone of our Front Desk team, which is located within our thriving CU Anschutz Health and Wellness Center (CU AHWC).
Join our team with a schedule of 30 to 40 hours per week and enjoy full benefits eligibility.
In addition to all the comprehensive benefits CU provides, we offer time to complete training courses in Skillsoft and CU-specific courses on LinkedIn, training courses ranging from digital skills to project management.
The Fitness Center Front Desk Shift Coordinator is responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to, fitness center member and guest check-in, completion of guest registration prior to fitness center access, and assistance with Center wayfinding for other building visitors and guests. Complies with established Center policies and procedures and HIPAA privacy rules. Ensures precise and timely communication, including prospective guests, training clients, and massage client appointment status to appropriate department(s). Assists in other department tasks as assigned.
Key Responsibilities:
In collaboration with the Front Desk Lead, the Shift Coordinator assists with the administrative responsibilities for the Fitness Center Front Desk.
Greets Center members, guests, and visitors and demonstrates superior customer service in doing so.
Demonstrates knowledge of all the building programs and entities to effectively answer and direct visitors and guests to their appropriate location.
Verifies those entering the Fitness Center to ensure the only active members in good standing are allowed entry.
Using the Club Automation system, processes various transactions, including the collection of past-due balances, sale of retail items, massage, and personal training packages.
Monitors massage provider schedule and assists massage team with daily scheduling of clients.
Participates in establishing and improving processes and policies related to reception operations and participates in search committees for recruiting, coordinating interviews and site visits.
Work Location:
Onsite – this role is expected to work onsite in Aurora, CO.
Why Join Us:
About the CU Anschutz Health and Wellness Center:
The CU Anschutz Health and Wellness Center (AHWC), established within the CU School of Medicine, opened in April 2012. Our vision is a campus where wellness is the foundation of everything we do. To foster this vision, the staff of the AHWC collaborates with campus partners to utilize the power and science of movement, nutrition, and mental well-being to enrich the health and wellness of our community. The AHWC serves as a campus resource that provides support and a space for innovation and collaboration for researchers, clinicians, patients, students, campus employees, and community members. The AHWC has five core areas of focus, including clinical research, clinical medicine, campus/community programs, training and education, and the fitness center.
These core areas utilize the physical infrastructure of the AHWC, including the metabolic kitchen, fitness center, clinic, meeting rooms/board rooms, green roof, and 3rd and 4th floor office space.
More information on AHWC can be found at anschutzwellness.com.
Mission Statement: To utilize the power and science of movement, nutrition, and mental well-being to enrich the health and wellness of our community.
AHWC Fitness Center:
The 30,000 sq ft, three-story Fitness Center at AHWC features state-of-the-art Technogym cardiovascular and Matrix resistance exercise equipment along with three dedicated studios for group exercise classes, a functional training space (FIT Lab), indoor track, pool, hot tub, locker rooms with dedicated steam rooms and saunas, and fitness assessment technology. The Fitness Center offers complimentary fitness consultation sessions, group exercise, personal training services, and massage. The Fitness Center supports over 3,100 members from the campus and community. The Fitness Center business operations are overseen by the Fitness Center General Manager and Assistant General Manager. The Fitness Center has more than 50 employees.
Why work for the University?
We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:
Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life, Vision
Retirement 401(a) Plan: Employer contributes 10% of your gross pay
Paid Time Off: Accruals over the year
Vacation Days: 22/year (maximum accrual 352 hours)
Sick Days: 15/year (unlimited maximum accrual)
Holiday Days: 15/year
Tuition Benefit: Employees have access to this benefit on all CU campuses
ECO Pass: Reduced-rate RTD Bus and light rail service
There are many additional perks & programs with the CU Advantage.
Qualifications:
Minimum Qualifications:
Administrative Assistant I:
One (1) year of relevant experience in an occupation related to the work assigned to this position.
Substitution: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to one (1) year.
Administrative Assistant II:
Two (2) years of relevant experience in an occupation related to the work assigned to this position.
Substitution: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years.
Applicants must meet minimum qualifications at the time of hire.
Preferred Qualifications:
Bachelor’s degree in a relevant field.
Previous customer service experience in a Fitness Center.
Experience with Club Automation Point of Sale software.
Conditions of Employment:
Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.
Knowledge, Skills and Abilities:
Customer Service and Communication:
Demonstrates outstanding customer service skills.
Communicates effectively, both in writing and orally, with diverse populations.
Deals calmly and courteously with diverse populations.
Technical and Computer Skills:
Tech-savvy, with the ability to understand, apply, and benefit from technology.
Proficient in computer use and able to learn new applications.
Capable of keyboarding/typing, writing legibly, and accurately recording information.
Financial and Transaction Handling:
Proficient in handling cash, making change, and balancing a cash drawer.
Follows set procedures for entering transactions into the Center Point of Sale system.
Organizational and Analytical Skills:
Detail-oriented with excellent organizational skills.
Reads, analyzes, and interprets policies, documents, and regulations.
Performs basic filing, office procedures, and word processing.
Adaptability and Compliance:
Effectively copes with a fast-paced environment and typical job stressors.
Follows oral and written instructions and established procedures.
Adheres to all policies and procedures, including standards for safety, attendance, punctuality, and dress code.
Safety and Quality Control:
Maintains safety and quality control standards, ensuring a safe environment for all members and staff by monitoring access, handling emergencies, and enforcing safety protocols.
How to Apply:
For full consideration, please submit the following document(s):
A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position
Curriculum vitae / Resume
Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address
Questions should be directed to: Jenna Stanford, jenna.stanford@cuanschutz.edu
Screening of Applications Begins:
Applications will be accepted until finalists are identified.
Anticipated Pay Range:
The starting salary range (or hiring range) for this position has been established as:
Administrative Assistant I: $37,944 to $45,540
Administrative Assistant II: $39,852 to $47,820
The salary is based on forty (40) hours per week and would be prorated for part-time.
The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.
Equal Employment Opportunity Statement:
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
ADA Statement:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.
Background Check Statement:
The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program.
