Implementation Project Manager II

Role Overview

• Plan and schedule project timelines and milestones using our in-house project management software; create continual adjustments to work schedule in a persuasive manner to keep the project on course
• Effectively communicate project expectations and progress to our clients, team members, and executive teams in a timely and clear manner; exert strong influencing skills to impact work schedule completion
• Create and sustain a high functioning project team to meet the project goals (deliver delight on time, on budget, with quality)
• Delegate tasks and responsibilities to appropriate owners
• Assess and manage the risk of schedule changes; create, implement, and track assessment, impact, and action plans to remove risk, bottlenecks, resource constraints and team support to ensure smooth work completion
• Work with appropriate vendors to ensure dependent tasks are managed and completed on time
• Identify and resolve issues and conflicts within the project team
• Identify and manage project dependencies and critical path
• Quantitatively plan and organize project team’s capacity
• Ensure optimal use of the capacities in the group, set priorities, ensure the correct and timely execution of all tasks and solve bottlenecks
• Demonstrate initiative and drive within a fast-paced environment
• Define project success criteria and disseminate them to involved parties throughout project life cycle
• Identify and lead initiatives for continuous process improvements; maintain others
• Act as a SME regarding the project management function, project details and system capabilities

Requirements

• 4-5 years project management experience
• Bachelor's degree (or equivalent) strongly preferred
• Client Onboarding (new client implementation), benefits administration or SaaS solution implementation is the ideal
• Strong quantitative/analytical skills
• Strong written and oral communication skills
• Ability to work within tight delivery timeframes
• Change Management and Stakeholder management leadership experience
• Fluency with MS Office tools
• Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously
• Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics
• Exceptional customer service to clients and internal teams
• Cross-functional project participation.

Benefits

• This role is eligible to participate in the annual bonus incentive plan.
• Comprehensive benefits package available for full-time or part-time benefit eligible positions.