Implement the Kronos Workforce Ready (WFR) application
Documents and develops business requirements, design specifications, and test scripts for workforce management software
Manages multiple client projects at once, able to prioritize and respond to client tickets in an efficient and professional manner
Supports project facilitation through efficient notetaking, asking pointed questions, and assisting with follow up
Analyzes basic data or facts to find patterns and organize results
Provides best practice solutions to clients through proven successful consulting ability
Provides intermediate-level knowledge of the core workforce management system
Kronos WFR and supporting modules
Leads workforce management integrations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development and support on smaller, less-complex engagements
Participates in pre-sales processes and gains exposure to sales strategies
Presents material and facilitates working sessions for small to mid-sized client teams
Attends to administrative expense tracking and time keeping duties required for billing
Requirements
Implementation experience and/or certification with Kronos Workforce Ready, SaaSHR (Resellers) or TLM
Experience in Human Resources or Payroll systems configuration, development, and support
Has basic knowledge of facilitation techniques and tools, including defining strategic objectives
Ability to work on complex, fast-paced projects in a collaborative team setting
Ability to interact professionally with a diverse group of executives, managers, and subject matter experts
Excellent written and verbal communication skills
Excellent work ethic, displaying dependability and commitment to both WFI’s and the client’s success
Ability to analyze complex data or facts, find patterns, and organize and summarize findings
Ability to maintain a spirit of learning with a positive attitude of receiving feedback and ongoing training
Has a high aptitude to learn and be trained; is open to receiving feedback from others and seeks out learning and growth opportunities
Ability to travel approximately 30% to client sites