Nurture relationships with clients, based on trust and mutual respect
Generate new sales by getting referrals from existing client
Collect and update customer data to ensure with have accurate info
Educate clients proactively to resolve current issues and prevent future ones
Help clients improve and grow their business by analyzing data to identify trends/patterns and provide clear, actionable advice

3-10+ years of experience in sales or account management, preferably to SMBs
Outstanding written & phone communication skills, and fast typing skills
Be attentive to details with consistent error-free execution
Strong negotiation skills, with ability follow-through and overcome objections
Owner mentality: you’re self-motivated, set your own goals & deliver results
Home office: high speed internet + privacy (office/room with no background noise)
Native/Fluent English speaker. Not required but a BIG plus – you’re also fluent in Spanish

Account Manager

Key skills