Key skills
Communication
About this role
Role Overview
- Call all clients booked in for the day, to ensure they are still on for their clean
- Contact cleaners to ensure they are aware of their schedule for the day
- Log into the systems at the beginning of the day
- Respond to leads and follow up with potentials
- Call one-time cleans customers to convert them to maintenance cleans
- Ensure consistent info is sent to customers and emails are sent out
Requirements
- Interact by answering phone calls promptly
- Responding to emails within 24 hours
- Reach out and follow up with all lead generation channels
- Managing social media channels
- IG and FB
- Good with Written & Verbal Communication Skills
- Excellent interpersonal skills and customer focused
- Must be organized and resourceful
Benefits
- Remote Job ONLY
- Health insurance
- Competitive salary