About this role
Role Overview
- You build, maintain and grow relationships with new product signups, current trial users, and existing customers.
- You demonstrate technical expertise in product demonstrations and customer onboardings
- You deeply understand our customers’ problems, needs and wishes and create solutions for them.
- You support our diverse, global client base
- from small startups to leading enterprises.
- You develop a deep understanding of our software and contribute ideas and suggestions for improvements.
- You coordinate feature requests, customer bugs and requirements within our team.
Requirements
- You have IT experience and a technical background
- You have a solid technical knowledge about the current web technologies, frameworks and programming languages
- You have fluent written and spoken English skills
- You have the ability to explain complex topics in simple terms
- You have great troubleshooting skills
- You are eager to learn and to develop new skills and to try new tools
Benefits
- Work remotely: Work wherever you feel most productive.
- Exciting and various tasks await you.
- Flat hierarchies and quick decision-making processes guarantee dynamics.
- Internationality is in our blood.
- English is our company language.
- Flexible working hours.