Be the voice of Cheddar when communicating to our audience on all social platforms, including instagram, TikTok, youtube and LinkedIn.
Develop and execute a social strategy to grow and engage a digital audience across all relevant platforms
Have a great understanding of the latest social media trends to create content that resonates with consumers, as well as working with external content creators to further the appeal and reach of our brand online
Work with affiliates/influencers to product content, collaborate, and drive both awareness and use of the Cheddar product
Be the point of contact for all social platforms, triaging and managing all inbound communications and working cross-functionally with customer service, product, compliance and development teams to resolve customer issues
Implement processes to streamline the execution of social strategies, including content creation and iterations
Work with the performance marketing team to feedback and inform the latest trends across social media and social finance
Collaborate with brand partners to curate and execute social campaigns

Be very familiar with the core social platforms for 18-45 year olds in the UK, especially instagram and Tiktok
Be confident and a great communicator
Have experience in working for or with a brand (eg. consultant) with a proven track record of social platform growth and engagement
Have either grown a social platform from 0 to 10k+ followers organically, or managed an existing account of 50k+ followers with month-on-month organic user growth
Be organised and able to prioritise and manage their time, tasks and campaigns effectively
Be dynamic, motivation and eager to experiment with social ideas and strategies
Be comfortable in front of a camera in being the social face of the brand

Social Media, Community Manager

About this role