Key skills
Project Management
About this role
Role Overview
- Manage Ting customer cases focusing on electrical fire hazard operations, mitigation, and sensor-related support activities, including after regular business hours as needed
- Plan and coordinate support efforts related to mitigation activities with customers and contractor partners relating to Ting operations
- Work with partners and customers to isolate and troubleshoot issues in the field
- Data review and analysis
- Technical project management
- Assist with producing documentation related to processes used for training and support
- Perform other duties as required
Requirements
- Education and experience in science-based disciplines/electrical systems with customer management/support experience, such as Bachelor’s degree in engineering, science, or related discipline
- Associates degree in engineering, science, or related discipline with skilled trades experience and/or military background.
- A skilled trades background with certifications/licenses and additional education and/or military service
- Willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends, and holidays
- Travel as needed
Benefits
- Competitive salary + equity
- Health, dental, and vision insurance