Investigate complex claims involving fire, water, catastrophe, and other dwelling losses.
Evaluate claims involving dwelling, unscheduled personal property, and theft events.
Verify coverage, determine liability, and assess scope of damages.
Develop detailed damage estimates using Xactimate, including sketching and multiple pricing updates based on industry standards.
Negotiate settlements in accordance with company best practices.
Provide transparent, timely communication to all parties involved, including policyholders, agents, vendors, and legal representatives.
Act as a mentor within the unit, supporting knowledge sharing and team development.

H.S diploma or GED Required, Bachelor's degree preferred.
2+ years of property claims experience required.
Experience handling complex dwelling losses preferred.
Strong knowledge of homeowner policies, claims practices, and industry standards.
Proven ability to handle fire, theft, and catastrophe-related claims.
Experience working with Public Adjusters and attorney-represented claims preferred.
Proficiency in Xactimate with Level 2 certification (or equivalent experience).
Strong understanding of state regulations and compliance requirements.
Ability to manage multiple claims in a fast-paced environment.
Maintain required state adjuster licenses.

Property Claims Adjuster II

Key skills