Inside Sales Support Representative

Role Overview

• Assist with Account Management of active accounts
• Build strong relationships with clients, partners, and teammates
• Help ensure overall success for clients and iT1
• Provide overall excellent customer service to help complete any customer requests and resolve potential issues
• Support the sales team by completing the order process within our internal systems
• Invoicing of customers
• Providing shipment tracking information to customers and Account Managers
• Responsible for pricing, sourcing, quoting, and deal registrations
• Work with the Accounting department in supporting accounts payable and receivable processes
• Work with customers and manufacturers to facilitate return requests
• Produce and distribute internal and external reports as needed
• Perform other duties as needed

Requirements

• Excellent communication skills, both written and verbal
• Possess high-level organization and time-management skills
• The ability to work quickly and accurately in both independent and team situations
• Strong computer skills, including Microsoft Office and Excel, and the ability to learn new software
• The aptitude for learning new systems quickly
• Previous sales support or administrative/data entry experience
• The ability to juggle a variety of tasks at the same time
• Demonstrated consistency in values, principles, and work ethic

Benefits

• Medical, dental, and vision benefits with highly subsidized premiums
• Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
• 401(k) Plan with employer match
• Onsite Fitness Center
• Onsite Monthly Massages