About this role

Acquire and grow knowledge on the Sitetracker platform and telecommunications industry
Create strategic solutions using Sitetracker to resolve customer challenges
Lead implementations with minimal assistance and communicate effectively with clients
Design efficient implementations requiring minimal rework, influencing product roadmap based on client feedback

Lead implementations with enterprise-level customers from kickoff to go-live
Gather requirements from customers and designing software solutions based on complex customer business processes and requirements
Identify areas of implementation process improvements based on latest Sitetracker product features
Utilize your strong understanding of database principles to create efficient solutions
Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
Learn new tools and software and leverage them to develop a thoughtful, analytical insights
Perform analysis on customer data and build reports/dashboards based on customer specifications
Configure/develop Salesforce in a client facing environment is preferred

Solution Architect

Key skills