About this role
Role Overview
- Leading by example and showing what customer-obsessed means
- Communicating: Understanding and setting the needs and relevant tone of voice to each of our customers (courier partners, customers, and merchants) that are reaching out to us
- Getting stuff done
Requirements
- Fluent in German, basic knowledge of English would be considered an asset; not required though
- Previous experience at a similar role
- Flexibility to work in shifts (no night shifts)
- You are located in Athens or willing to relocate to Athens
- EU Passport
- Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority
Benefits
- Competitive remuneration package
- Hybrid model in Athens
- Indefinite contract
- Career development opportunities