Key skills
Sales
About this role
Role Overview
- Displays patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations
- Provides knowledgeable, friendly and eloquent customer service
- Experience working with users to identify the best solution
Requirements
- Inbound sales, customer service and support
- Assisting customers with product questions
- Placing new orders
- Handling existing orders
- returns/ replacements
- Provide client-specific support
- Contacting vendors for shipping information