Director – Retirement Plan Compliance

Role Overview

• Closely assist the President
• Retirement Plans (PRP) and Client Relationship Consultants (CRCs) with the management of client relationships by responding to client needs, anticipating issues, and proactively providing solutions
• Provide internal support for both existing and new client relationships.
• Identify and resolve compliance issues related to plan operations, including plan errors and corrective actions under IRS and DOL correction programs.
• Effectively implement available resources to resolve a variety of issues, including DOL and IRS audit support, and plan or contract conversions or terminations.
• Promote client retention and identify opportunities to strengthen client relationships through timely, high-quality service.
• Provide consultation regarding plan mergers and acquisitions.
• Oversee retirement plan compliance-related matters.
• Conduct exhaustive plan document and amendment reviews.
• Review compliance testing results and provide calculations, consultation, and strategies for improvement.
• Create and maintain templates to assist clients with common compliance issues, including missed deferrals, voluntary corrections, filings, etc.
• Maintain comprehensive and accurate records, documents, and reports.
• Provide consultation to clients, the PRP, and CRCs for plan design changes.
• Provide training and guidance to internal teams and clients on compliance requirements, best practices, and updates to regulations.
• Cultivate strong partnerships with both clients and vendors.
• Increase Shepherd Financial brand awareness in the retirement marketplace.
• Remain current with retirement plan industry trends, including the impact of regulatory changes.

Requirements

• An undergraduate degree and relevant industry designations
• A proficiency in Microsoft Word, Excel, and PowerPoint
• Compliance with Shepherd Financial’s internal policies, including the Work-From-Home Policy and Continuing Education Repayment Program
• Begin each business day no later than 8:30 am
• Weekly attendance at the retirement plan team meeting on Mondays at 8:00 am EST
• Return or acknowledge emails and phone calls from plan sponsors and participants within 24 hours
• Document all client interactions in Redtail within 24 hours
• Enter all follow-up items in the appropriate Redtail workflow within 72 hours of the client meeting, as applicable
• Complete all follow-up items within two weeks of the client meeting, as applicable

Benefits

• Salary plus incentive-based salary enhancement for new annualized recurring revenue from either retirement plans or wealth management referrals
• Discretionary year-end performance bonus
• Paid time off (Holidays, PTO, Volunteer days)
• 401(k) match
• Medical, term life, and disability insurance
• Additional benefit options: dental, vision, voluntary life, critical illness and accident, LifeLock
• Financial support for professional accreditation/license fees and continuing education