Manage multiple, concurrent deployment projects primarily focused on ServiceNow
Ensure the delivery of IT solutions and services that provide the highest value and quality
Accountable for the scope of each engagement
Complete weekly status reports
Facilitate regular project status meetings and key stakeholder reviews

Excellent communication, presentation, and writing skills
Ability to communicate in a timely and professional manner
Comfortable presenting solutions to large audiences and senior executives in person, virtual, and via webinars
Experience with hands-on IT project management
Experience guiding teams and overcoming project hurdles/obstacles
Leads from the front with a willingness to take on tasks that sometimes would fall outside of their scope in order to get the job done

Senior ServiceNow Engagement Manager

Key skills