DockerKubernetesAIMachine LearningMLAnalyticsCommunicationDecision Making
About this role
Role Overview
Define, prioritize, and deliver the strategy, architecture and implementation of platforms and tools for enabling real-time, data-driven decision making and customer insights across the ServiceTitan portfolio of products.
Establish a well-coordinated technology roadmap for data products, leveraging engineering in support of the broader company product and growth goals.
Design architectural frameworks for data entities, both internal and external, and develop data pipeline, storage, retention and integration methodologies including overall data governance.
Research and stay abreast of new technologies and industry trends.
Incorporate new ideas that are well suited to advance the goals of ServiceTitan.
Hire, manage, grow and retain a high performing team that can meet both present and future needs by increasing and scaling data-driven decision making across the organization.
Partner with Data Science, IT, and other organizations to ensure effective reporting, dashboards, insights, analytics, and data-driven decision making are available to the business.
Ensure tools used are appropriate and suitable for the problem.
Leverage AI/ML when necessary.
Ensure integration of data collection with data science requirements both for model development and real-time model execution.
Develop and implement solutions for data quality validation and continuous improvement.
Requirements
Preferred Experience AI & Machine Learning understanding
Infrastructure automation technologies like Docker and Kubernetes.
Event Driven Architecture
Experience developing architectures that process data at scale and low latency
Strong understanding of integration methods, APIs and services using REST.
Demonstrated ability to adapt to new technologies and learn quickly
Strong written and presentation communication skills
Tech Stack
Docker
Kubernetes
Benefits
Work/Life Balance: flexible work schedule, flexible PTO
Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend