About this role

Manage website chat operations
Load website information into the knowledge database
Post new additions to the website on social media
Collaborate with the team and utilize various applications to streamline processes

Must be able to use excel incredibly well
Microsoft office, inclusive of MS Teams, MS Outlook
Including Templates, MS Excel, MS SharePoint and Fillable Forms, MS Word Templates
Must be able to use Google Applications
Knowledge with setting up a Live Chat
Knowledge with loading the website info into the knowledge database
Someone whos very organized, self managing, picks up and finds information quickly, good eye for detail
Plus: can post new additions to the website on social media
Must be familiar with website that is built on using PHP & Mysql
Knowledge with optimizing in running on Linux
Knowledge of Airtable

Website Chat Manager

Key skills