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Customer Service at Landpoint | JobVerse
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Customer Service
Landpoint
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Customer Service
California, United States of America
Full Time
3 hours ago
No Visa Sponsorship
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About this role
Role Overview
Assist customers with technical problems
Resolve customer queries
Recommend solutions and guide users
Analyze and report product malfunctions
Update internal databases
Monitor customer complaints on social media
Share feature requests with team members
Inform customers about new features
Follow up to ensure resolution
Gather customer feedback
Requirements
Excellent communicator
Familiarity with help desk software
Apply Now
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