Call Center Agent

Role Overview

• Provide a first-class customer experience via telephone, email, and webchat assistance
• Adapt to new systems (paid, full training given)
• Work various client shift patterns, up to 40 Hours per week, with some clients requiring a Saturday shift

Requirements

• Minimum 3+ years in Call Centers
• Good experience of Inbound/ Outbound calls, Emails and (ideally) Webchats
• Typing speed
• 25+ words per minute
• MS Office experience
• CRM/ Call Logging Systems experience
• Able to work in a 6+ month W2 contract role (initial)

Benefits

• All equipment is provided