Market Operations Analyst – International Remote Hire

Role Overview

• Answering phone calls from clients
• Responding to emails and Jira tickets
• Verifying and monitoring trading and clearing systems
• Investigating issues using internal and external tools
• Liaising with other Market Operations team members and other internal/external groups to resolve issues
• Ad-hoc project work as required

Requirements

• 3 to 5 years or more of trade desk or operations desk experience at a broker dealer or exchange
• Effective and clear communicator that is able to handle complex issues with customers and internal groups in high pressure situations
• Experience supporting FIX and SBE Protocols
• Strong data analytics capabilities with the ability to write basic queries in SQL, Groovy or Python
• Must be confident working with real-time monitoring to identify issues and help solve problems
• Knowledge of U.S. equity markets, market structure, and clearing
• Willingness to obtain necessary licenses as directed by Compliance
• Desire to learn new things and be flexible in a quickly changing environment
• Ability to perform multiple tasks simultaneously in a complex operational setting
• Self-starter who can work independently

Tech Stack

• Groovy
• Python
• SQL

Benefits

• Work From Home
• Training & Development
• Wellness Resources
• Additional benefits offered associated with the specific region employee resides