Incident Management: Analyze, document, and resolve operational incidents (~20% of working time), including escalation and coordination within the team.
Change Management: Plan, assess impact, coordinate, and implement changes.
Operations: Guarantee smooth platform operation and drive continuous improvement.
Automation & Innovation: Contribute to automation and self-service solutions (e.g., DevOps tools, Python scripting).
Team Collaboration: Work closely with colleagues on task planning, shift schedules, and on-call rotations.
Requirements
Several years of experience operating and administering cloud and network architectures (e.g., data centers, enterprise environments).
Strong skills in automation and DevOps (e.g., Python, CI/CD, Infrastructure as Code).
Analytical mindset, self-driven work style, and excellent problem-solving abilities.
Proven ability to work effectively in a team and communicate clearly.
Familiarity with common office and collaboration tools.
Commitment to continuous learning and professional development.