Incident Management: Analyze, document, and resolve operational incidents (~20% of working time), including escalation and coordination within the team.
Change Management: Plan, assess impact, coordinate, and implement changes.
Operations: Guarantee smooth platform operation and drive continuous improvement.
Automation & Innovation: Contribute to automation and self-service solutions (e.g., DevOps tools, Python scripting).
Team Collaboration: Work closely with colleagues on task planning, shift schedules, and on-call rotations.

Several years of experience operating and administering cloud and network architectures (e.g., data centers, enterprise environments).
Strong skills in automation and DevOps (e.g., Python, CI/CD, Infrastructure as Code).
Analytical mindset, self-driven work style, and excellent problem-solving abilities.
Proven ability to work effectively in a team and communicate clearly.
Familiarity with common office and collaboration tools.
Commitment to continuous learning and professional development.
Customer Connectivity: MPLS/Peering/IPsec connectivity; BGP policy control; cipher compliance; HA testing; VRF management.
Strong WAN BGP/MPLS background IPsec VPN ops and QoS understanding.
Certifications: CCNP Service Provider, Fortinet NSE 4, ITIL Foundation.
Language Requirements: English: Mandatory (business fluent, written and spoken). German: Preferred, but not required.

Equal Opportunity Employer environment free of unfair discrimination and harassment

Cloud Infrastructure, Network Operations Engineer

Key skills